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We aspire to build lasting relationships with Nigeria’s public sector organizations to help them address their most pressing managerial challenges. By drawing on our private sector experience and by working in joint ventures with other organisations, we work to enhance the effectiveness and efficiency of government institutions, enabling them to better fulfill their mission to the public.
From grassroots groups to multibillion-naira organisations that serve thousands of people, Sterling & Greenback is committed to helping them transform the face of public service. Services OfferedStrategy & OrganisationBy helping public sector clients hone their governance, organisation and strategic response we help them set ambitious targets and realise them. Profound changes in public demands, the diffusion of new technologies, changing relationships of accountability and control, growing policy interdependencies, the use of market-type mechanisms for service delivery all require a re-thinking of strategy and organisation in the public sector, which Sterling & Greenback specializes in.Performance Improvement & Business RedesignWe help our clients deliver better service, make efficiency gains and improve programme effectiveness by making fast changes to operational processes and delivering significant turnaround through change management. We achieve success by encouraging staff to play a productive role in a bottom-up process, rather than laying down objectives from above.Technology & Innovation ManagementPublic organisations better serve the public by becoming more innovative and customer oriented. We support our clients in all aspects of technology and innovation management, aiming to ensure that the acquisition and deployment of new technologies and innovative techniques, whether in services or processes, is converted rapidly into added value.Sustainability & Risk ManagementThe sustainability and risk management model has recently moved away from its traditional focus to include fundamentals of corporate social responsibility, people governance, public affairs and even corporate governance. A lot more is expected from public organizations, especially in areas of setting standards and behaving in an exemplary fashion. We help clients to integrate sustainability into their operations and service delivery, and to manage risks in a strategic fashion. |